Returns & Refunds
Request a Return
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To note:
- All item packaging, documentation (boxes, manuals, warranty cards, etc.), and certificates of authenticity, grading, and appraisal must be returned with the items. Packaging must be unopened, and seals intact (where applicable).
- Items must be in new and unworn condition.
- Any items that, due to customer negligence, misuse, or tampering, are damaged, missing parts, or in unsellable condition will not be accepted for return.
- Any item(s) that have been resized, damaged, or otherwise altered after delivery will not be accepted for return.
To start a return, please contact us at admin@seoulshines.com.
If your return is accepted, we’ll send you instructions on how and where to send your package.
You can always contact us for any return questions at admin@seoulshines.com.