Terms & Conditions

All information and services of this website are controlled and managed by SeoulShines, and the terms "we", "us", and "our" on the site refer to SeoulShines. By using this website, you accept and agree to the following terms and conditions as well as the Privacy Policy, regardless of the means of access. We suggest you carefully read these terms and conditions before using our website or making any purchase on our site. SeoulShines reserves the right to update or amend any of the terms and conditions with prior notice via our website.

General Conditions

  • You may not use our products illegally or for any unauthorized purposes.
  • Without written permission from us, you may not reproduce, copy, or sell any part of the services.
  • You agree that your details may be transmitted unencrypted over different networks. However, credit card information will always be encrypted during transactions.
  • Any violation of the terms may lead to termination of your services.

Provision of Information

  • All provided content on this site is for informational purposes only. Without further referring to more complete or primary information sources, the information shall not be used solely for decision-making.
  • While SeoulShines tries to provide accurate information on the products, the actual colors may vary with display monitors.
  • We do not guarantee that the description, colors, promotions, and pricing are free from error. SeoulShines may correct or modify any content on the site at any time without prior notice. It is the user's responsibility to regularly monitor updates on our site.
  • SeoulShines is not a professional medical center and is only dedicated to providing beauty products. We do not offer any answers or advice to medical-related questions. We suggest you consult with your physician regarding the use of any products from us if you have any concerns.

Payment Information

  • Prices indicated on the site, which do not include shipping fees, are in AUD. Shipping fees will be charged whenever applicable upon checkout.
  • Prices or delivery charges may change from time to time without advance notice.
  • Although we do our best to keep the prices of the products accurate on the site, errors may occur. In case there is an error in product pricing that you have purchased, we will alert you as soon as possible and provide you with options of confirming the order at the correct price or canceling it. If we are unable to reach you, your order may be canceled and refunded via the original payment method you adopted.
  • We currently accept Credit Card payments and the payment options are subject to change to improve the payment experience. For more information, please visit our Payment Information page.

Product Information

  • All products should be used in conformity with the instructions and guidelines. We suggest you check the product ingredients carefully to avoid any potential allergic reactions.
  • We do our utmost to accurately display the colors and images of our products. The actual colors you see on your display monitor, however, may not be completely accurate.
  • The stock status on the product page is an estimated stock status in our Australia warehouse. Please note that we reserve the right to cancel out-of-stock items to dispatch your order in a timely manner.
  • We reserve the right to limit the sales and quantities of our products and services to any person or region. This right may be executed case by case.
  • We reserve the right to discontinue any products at any moment.
  • In the event that the product you receive is incorrect or defective, terms of Returns & Refunds shall apply. Some products such as items with limited quantities may only accept returns. Please refer to our Returns & Refunds page for more details.

Shipping Information

  • We offer delivery of our products to Australia. Please refer to our terms on the Shipping Information page for more details on delivery options.
  • SeoulShines endeavors to deliver the orders within the estimated time frame indicated. However, the actual delivery time will be subject to the availability of the ordered items.
  • Occasional delays in delivery may happen due to reasons such as a high volume of orders during peak season or unforeseen circumstances. Our couriers do not offer delivery services on weekends and bank holidays.
  • Risk of loss or damage to products is borne by you at the time of delivery.
  • Ownership of products shall not pass to you until SeoulShines has fully received payment. In case of non-compliance, SeoulShines is entitled to demand you return the products in good condition. SeoulShines reserves the right to launch legal actions to recover products or seek compensation for damages.

Returns & Refunds

  • All returns must follow the guidelines on our Returns & Refunds page.
  • Products eligible for return may be replaced or refunded via a cash coupon.
  • SeoulShines reserves the right to refuse unreasonable return, cancellation, or account termination requests.
  • We reserve the right to change our return policies without prior notice. SeoulShines's decision will be final for any disputes.

Accuracy of Order and Account Information

  • To process an order, you are required to provide details such as your name, billing and shipping address, email address, and other contact information in 'Your Account'.

Intellectual Property

  • All intellectual property rights, including text, graphics, logos, articles, trademarks, and design rights, are the property of SeoulShines or its content suppliers and affiliates, and are protected by copyright law.
  • SeoulShines and its trademarks are owned exclusively by SeoulShines. All rights are reserved.
  • Using SeoulShines's intellectual property without prior written consent is strictly prohibited.
  • Use of the site or its content for any unlawful purposes is prohibited. We reserve the right to terminate services for violations.

Third-Party Content and Links

  • Third-party content and links on the site are solely the responsibility of those authors or distributors. SeoulShines does not guarantee the accuracy of third-party content.
  • We are not liable for any third-party websites or goods and services linked through the site.

Limitation of Liability

  • SeoulShines, its directors, employees, affiliates, suppliers, or service providers shall not be liable for any loss, injury, or damages of any kind arising from your use of products or services.

Governing Law

  • The Terms of Service are governed by the laws of Australia. Disputes between you and SeoulShines will be governed under Australian law.